Question 1

Are you a car broker or a dealer?

Accepted Answer

Neither. We’re advisors. Brokers work with dealers and often have incentives that influence their recommendations. We don’t. We work for you, and only you.

Question 2

Do you make money from dealers, lenders, or brands?

Accepted Answer

Never. We don’t take commissions, kickbacks, or perks from anyone. That’s how we stay unbiased and focus entirely on saving you money.

Question 3

Is this just for buying a new car?

Accepted Answer

We help with new, used, and leased vehicles. We also assist with trade-ins, financing comparisons, and even out-of-state purchases.

Question 4

How does your car buying concierge process work?

Accepted Answer

It starts with a flat-rate consultation to understand your needs. If you move forward, we help source and negotiate your deal. You only pay the final step if we save you money.

Question 5

Do I have to buy my car through you?

Accepted Answer

No, we’re not a dealer. Our concierge service is designed to help you locate your preferred car that aligns with your financial scenario. If you’d like to, we can also take care of negotiations and paperwork to complete the entire car-buying process at your side.

Question 6

Does your consultation impact to my credit report?

Accepted Answer

No. We don’t run credit checks. Your credit will only be affected if and when you formally apply with a lender.

Question 7

I already bought a car. Can I still use your service?

Accepted Answer

Yes! Our Personal Car Advisor memberships are available to anyone who owns a car and wants expert support. We help with warranty advice, upgrades, unexpected issues, and more.

Question 8

What if I’m out of state?

Accepted Answer

We work with clients nationwide. We can help you navigate cross-state logistics, taxes, transport, and any other curveballs that come up.

Question 9

What if I don’t end up saving money?

Accepted Answer

It happens rarely, but even when savings aren’t dramatic, our clients still walk away with less stress, more confidence, and a smoother experience. That and the time saved is worth it for many people.

Question 10

Can you help me understand financing options?

Accepted Answer

Absolutely. We help you compare lenders, spot dealer tricks, and identify promotional offers that might actually save you more over time, even if the price tag looks higher up front.

FAQs

You’ve got questions. We’ve got answers, without the hidden agenda you’re used to.

Still have questions? Let’s talk.